We all have emotions and they are there for a reason, but the failure to manage these when communicating can be disastrous.  Who are you, what do you want and why do you want it?  Having self-awareness, self-management, social awareness and relationship management will provide you with the competencies of emotional intelligence.  Balancing your heart and brain with the right communication will take you to a new level of leadership.  You will get the most out of your people through the relationships and connections you make with them while pursuing the mission.